At the Collinsville Connect Telecentre we offer a wide range of PC training – from absolute beginner level through to advanced topics.
Weekly Senior Training Sessions
Every Thursday morning we welcome a group of seniors interested in learning more about computers, the Internet and much more. Fondly known as a our Tech Savvy Seniors, this group enjoys these social mornings to catch up and learn a little about the online world. Over the past years our seniors have learnt how to access emails, internet banking, work with cloud storage and sharing, safety online and, our favourite, creating photo books for family and friends.
Kid-Safe after school computer access
Over the past two decades the CCT has been a cornerstone of technological advancement, educational support and community engagement. A significant part of our service has been providing a safe space for our youth to access computers and the Internet. In 2023 we have formalised this offering through the Kid-Safe After School Computer Access Program. In a world where digital literacy is becoming increasingly essential, this program will offer participants access to our state-of-the-art computer systems and the Internet under the guidance of trained supervisors. The program’s focus is on enhancing computer skills, fostering creativity, and facilitating educational growth while ensuring a secure online environment.
We’d like to thank the Collinsville Community Association and the Collinsville Youth Coalition for generously sponsoring this important program. Through this funding we are able provide supervision, educational software licensing, system maintenance and, most importantly, some big smiles on our kids’ faces as they enter and leave the CCT.
Cyber Security Sessions
In 2023 the CCT was awarded grant funding through Telstra’s Connected Communities and the Foundation for Rural Regional Renewal to host weekly training sessions focusing on Cyber Security. These workshops are running weekly from June 2023 to June 2024 and aim to boost digital capability for older people to enhance skills, understand and manage digital security and risk management online.
To learn more about the topics we cover in these sessions, have a look at the drop-tabs below. If you’d like to come along and join in our Cyber Security Sessions please contact us on 07 4785 6934.
Introduction to Cybersecurity
Step 1: Welcome and Introduction
Welcome the participants and provide an overview of the training objectives.
The objective of this training plan is to equip senior computer users with the knowledge and skills necessary to protect themselves from cybercrime.
Introduce yourself and explain your expertise in cybersecurity.
Step 2: Importance of Cybersecurity
Discuss the importance of cybersecurity for senior computer users.
Explain how cyber threats can impact their personal information, finances, and online safety.
Step 3: Common Types of Cyber Threats
Present an overview of common types of cyber threats, such as phishing, malware, identity theft, and online scams.
Explain the potential consequences of falling victim to these threats.
Step 4: Basic Cybersecurity Terminology
Introduce basic cybersecurity terminology and concepts.
Explain terms such as antivirus software, firewalls, two-factor authentication, and encryption.
Securing Online Accounts
Step 1: Creating Strong Passwords
Explain the importance of strong passwords and how they protect online accounts.
Provide guidelines for creating strong passwords (e.g., length, complexity, avoiding personal information).
Demonstrate the use of password managers to securely store and manage passwords.
Step 2: Two-Factor Authentication (2FA)
Explain the concept of two-factor authentication and its benefits.
Guide participants through enabling 2FA on their online accounts, such as email, social media, and banking platforms.
Demonstrate the use of authenticator apps or SMS-based 2FA.
Step 3: Recognising and Avoiding Phishing
Define phishing and explain how it can lead to account compromise.
Teach participants how to recognise common signs of phishing emails and websites (e.g., suspicious URLs, misspellings, generic greetings).
Provide examples of real phishing emails and websites for practice and discussion.
Safe Browsing and Social Media
Step 1: Safe Browsing Practices
Explain the risks associated with unsafe browsing habits (e.g., visiting malicious websites, downloading harmful files).
Teach participants how to identify secure websites (e.g., HTTPS, padlock symbol).
Provide tips for avoiding suspicious downloads and using caution with email attachments.
Step 2: Social Media Safety
Discuss the risks associated with social media use and sharing personal information online.
Explain privacy settings and guide participants through adjusting their social media account settings for maximum privacy.
Highlight the importance of being cautious with friend requests and sharing personal details publicly.
Email and Online Communication
Step 1: Email Security Best Practices
Discuss the risks associated with email communication and potential email-based threats (e.g., phishing, spam, email scams).
Teach participants how to identify spam emails and avoid falling victim to email scams.
Provide guidelines for verifying the authenticity of email senders before sharing personal or financial information.
Step 2: Reporting Cybersecurity Incidents
Explain the importance of reporting cybercrime incidents and seeking assistance.
Provide information on relevant reporting channels (e.g., local law enforcement, national cybercrime reporting websites).
Share resources and contacts for additional support and guidance.
Step 3: Recap and Q&A
Recap the key points covered in the training sessions.
Allow participants to ask questions and seek clarifications on any topics covered.
Provide handouts or resources summarizing the training content for participants to take home.